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F A Q

We usually send out the parcels on the same day we process the payment of your order. However, sometimes life (jobs/children/gigs) decides otherwise and it will take us up to 2/3 days to send out your parcel at the most.

For Belgium, that means the parcel should reach you one working day after being sent. For Europe, it should take about a week, and overseas orders can take 2-3 weeks. Those delivery periods assume all services have worked adequately. Experience shows that's not always the case. So cut the postman a little bit of slack, but get in touch with us if it's taking too long.

If anything should go wrong with your order, get in touch with us immediately through info@hypertensionrecords.com - we'll get back at you promptly.


HANDLING

All our parcels are sent in professional cardboard record mailers. Let us know if you'd like us to remove the records from the sleeve before sending.


PAYMENT

Our preferred mode of payment is PayPal, that will also ensure the quickest processing of your order. Alternatively, you could also transfer the money to our bank account: IBAN: BE48 7785 9654 7227 (EU ONLY).


DISCOGS

We also have releases from other labels and second-hand records from our personal collections available on Discogs. We can combine shipping those along with Hypertension Records orders.

http://www.discogs.com/seller/ralfhype


SHIPPING RATES

We can only impact the price setting of our records. We keep those as cheap as we possibly can. We also look out for the cheapest packing solution that is still safe for the records. Sadly we can't impact postage rates the same way, nor do we have the output to enjoy beneficial rates. 


Rates being what they are, it's more interesting for you (and us) if an order for France, Germany, Luxembourg, The Netherlands or the United Kingdom is bigger. Basically, postage rates are disproportionally expensive up to 2kg and then stays the same for up to 10kg.

BELGIUM

see "Good to know page for now"

FRA, GER, LUX, NL, UK


REST OF EUROPE + USA


REST OF THE WORLD